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CRM Customer Analytics Unit Manager

Watsons

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Manager candidate

Department

Customer Relations

Customer Relations

Application Count

280 application

Job Type

Full-Time

Position Level

Manager candidate

Application Count

280 application

Department

Customer Relations

QUALIFICATIONS AND JOB DESCRIPTION

About A.S. Watson Group

Established in Hong Kong in 1841, A.S. Watson Group is the world’s largest international health and beauty retailer operating over 16,000 stores under 12 retail brands in 27 markets, with over 140,000 employees worldwide.

Watsons is the leading O+O (Offline plus Online) health and beauty retailer in Asia, currently operating over 8,000 stores and more than 1,500 pharmacies in 14 Asian and European markets.

Watsons continually sets the standards in the health, wellness and beauty market, providing personalized advice and counselling in health, beauty and personal care on top of its market-leading product range, making customers LOOK GOOD, DO GOOD, FEEL GREAT every day. Since 2009, Watsons has been the No.1 pharmacy/ drugstore brand in Asia*. In Europe, Watsons is also the leading health and beauty retailer in Ukraine. Watsons is the flagship health and beauty brand of A.S. Watson Group. *Campaign Asia-Pacific “Asia’s Top 1,000 Brands” survey 2020 of over 8,000 respondents across 14 markets in Asia Pacific Region

Watsons Turkey

Watsons Turkey is one of the leading beauty and personal care retailer in Turkey with its nearly 350 stores in 60 cities. Watsons Turkey aims to make a positive difference in the lives of customers with the products and services with nearly 3,000 employees.

QUALIFICATIONS:

  • University degree, MBA is plus,
  • 5-6 years of customer insight and data analytics experience,
  • Excellent command of written and spoken English, 
  • Experience in analyzing data and building insights & stories from data,
  • Understanding of business intelligence, data management technologies and predictive models,
  • Experience on SQL, strong Microsoft Excel and PowerPoint skills. 
  • Knowledge and experience on market or consumer research is a plus, 
  • Team work orientation and skilled in working with cross-functions. 
  • Excellent written and presentation skills,
  • No military obligation for male candidates.


JOB DESCRIPTION:

  • Analyze big data and generate customer insights to advise solution approaches,
  • Design and deploy advanced analytics models, create ad-hoc and automated reports,
  • Make recommendations based on data analysis to improve processes, increase sales & customer satisfaction,
  • Work closely with internal units to produce more efficient and effective strategic decisions by the help of customer analytics,
  • Understand customer profiles and consumption behaviours to increase customer loyalty,
  • Cooporate with business units to design research plans and make actionable recommendations,
  • Direct reporting to CRM Manager.

    Preferred Candidate

    More than 5 years of experience
    Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)

    CRM Analisti pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

    CRM Analisti CRM Analisti Maaşları CRM Analisti Nasıl Olunur? CRM Analisti Nedir? CRM Analisti İş İlanları

    Cosmetics / Trade 1+

    Hakkımızda

    A.S. Watson Group Hakkında: Watsons, A.S. Watson Group’un amiral gemisi konumundaki sağlık ve güzellik markasıdır. Watsons, Asya ve Avrupa’da to

    Şirket Sayfasına Git

    CRM Analisti pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

    CRM Analisti CRM Analisti Maaşları CRM Analisti Nasıl Olunur? CRM Analisti Nedir? CRM Analisti İş İlanları