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CRM CUSTOMER ANALYTICS UNIT MANAGER

Watsons

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Manager candidate

Department

Customer Relations

Customer Relations

Application Count

518 application

Job Type

Full-Time

Position Level

Manager candidate

Application Count

518 application

Department

Customer Relations

QUALIFICATIONS AND JOB DESCRIPTION

About Watsons

Established in Hong Kong in 1841, A.S. Watson Group is the world’s largest international health and beauty retailer with 15,000 stores in 25 markets. Every year, over 5.2 billion customers and members shopped with our 12 retail brands in stores and online.

With over 140,000 employees worldwide, including 12,900 in Hong Kong, A.S. Watson Group is also a member of the world renowned multinational conglomerate CK Hutchison Holdings Limited, which has five core businesses - ports and related services, retail, infrastructure, energy and telecommunications in over 50 countries.

Watsons is Asia’s leading health and beauty retailer, currently operating over 7,200 stores and more than 1,500 pharmacies in 13 Asian and European markets. Watsons Turkey is one of the leading beauty and self-care chain stores in Turkey with more than 340 stores in almost 100 cities. We work with might and main in order to become the first choice of our customers in the scope of self-care with our more than 3.000 personnel.

QUALIFICATIONS:

University degree, MBA is plus, 5-6 years of customer insight and data analytics experience, Excellent command of written and spoken English, Experience in analyzing data and building insights & stories from data, Understanding of business intelligence, data management technologies and predictive models, Experience on SQL, strong Microsoft Excel and PowerPoint skills. Knowledge and experience on market or consumer research is a plus, Team work orientation and skilled in working with cross-functions. Excellent written and presentation skills, No military obligation for male candidates.


JOB DESCRIPTION:

Analyze big data and generate customer insights to advise solution approaches, Design and deploy advanced analytics models, create ad-hoc and automated reports, Make recommendations based on data analysis to improve processes, increase sales & customer satisfaction, Work closely with internal units to produce more efficient and effective strategic decisions by the help of customer analytics, Understand customer profiles and consumption behaviours to increase customer loyalty, Cooporate with business units to design research plans and make actionable recommendations, Direct reporting to CRM Manager.

Preferred Candidate

More than 5 years of experience
Bachelor’s(Graduate), Master’s(Graduate)

CRM Analisti pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

CRM Analisti CRM Analisti Maaşları CRM Analisti Nasıl Olunur? CRM Analisti Nedir? CRM Analisti İş İlanları

Cosmetics / Trade 1+

Hakkımızda

A.S. Watson Group Hakkında: Watsons, A.S. Watson Group’un amiral gemisi konumundaki sağlık ve güzellik markasıdır. Watsons, Asya ve Avrupa’da to

Şirket Sayfasına Git

CRM Analisti pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

CRM Analisti CRM Analisti Maaşları CRM Analisti Nasıl Olunur? CRM Analisti Nedir? CRM Analisti İş İlanları