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Billing & Invoicing Operations Senior Specialist

Vodafone Telekomünikasyon A.Ş.

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Years of Experience

More than 4 years of experience

Department

Application Count

102 application

Job Type

Full-Time

Years of Experience

More than 4 years of experience

Application Count

102 application

Department

QUALIFICATIONS AND JOB DESCRIPTION

We are seeking a Billing & Invoicing Operations Senior Specialist with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting to Billing&Invoicing Operations Manager of Vodafone Turkey. 

 The accountabilities of this role are:

  • Ensures successful operation and coordination of billing operation services 
  • Provides multi-level technical support for diagnosing, reproducing and fixing billing operation service issues
  • As a service owner, drives end to end ownership of the Vodafone customer experience, the quality of service performance and the processes supporting the product/service 
  • Provides recommendations to improve and address/lead critical issues and root cause analysis. 
  •  Actively contributes to the troubleshooting, performance tuning of billing products. Performs necessary infrastructure deployment / maintenance activities and migration when required
  • Identifies scalabilty, performance and integration issues and proposes optimal solutions
  • Collaborates across products/vendors and related stakeholders to come up with a compelling solution.
  • Provides technical guidance and recommendations to other team members
  • Works as on-call support to provide 7*24 support when it is necessary
  • Makes capacity planning to secure availability and performance of the platforms and systems against forecasted growth and demand
  • Ensures achieving / exceeding agreed service levels and KPIs for the Service Support
  • Provides standardization / automation of technical processes
  • Deploys new products and services
  • Creates and manages performance tuning of applications to meet business needs and agreed SLAs
  • Reports to stakeholders on product performance and supplier/partner performance

Preferred Candidate

Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)

Operasyon Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Operasyon Uzmanı Operasyon Uzmanı Maaşları Operasyon Uzmanı Nasıl Olunur? Operasyon Uzmanı Nedir? Operasyon Uzmanı İş İlanları
Hakkımızda

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Detaylı Bilgi

Operasyon Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Operasyon Uzmanı Operasyon Uzmanı Maaşları Operasyon Uzmanı Nasıl Olunur? Operasyon Uzmanı Nedir? Operasyon Uzmanı İş İlanları