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IT Service Operations Specialist

Unifree Duty Free İşletmeciliği A.Ş

İstanbul(Avr.)(Arnavutköy)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

IT

IT

Application Count

105 application

Job Type

Full-Time

Position Level

Specialist

Application Count

105 application

Department

IT

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QUALIFICATIONS AND JOB DESCRIPTION

Unifree has been operating duty-free shops since 1984, and its strength comes from its service quality policy. Unifree that is a company with a German partner (Gebr. Heinemann) and manages the world's largest duty-free shop area and offering travel retail services on an area of over 56,000 square meters at Istanbul Airport. We are representative of the prestigious and a retail location in Istanbul Airport with over 2.000 employees.

There is a wide and luxurious product range after Unifree Duty Free stores ticket and passport control. It offers the sales service of products such as liquor, tobacco and confectionery, perfume and cosmetics, and accessories to Airline Passengers. Unifree has 103 sub-operators and a total of 134 local and foreign stores.

QUALIFICATIONS

·        Bachelor’s degree in computer science/engineering/programming, information systems or related fields.

·        Minimum 3 years of experience in 1st level IT service support for Laptop, PC and peripherals.

·        Candidates should have a mix of technical and customer service skills, and be passionate about technology and helping people.

·        Knowledge & experience on Windows OS,Active Directory, DNS, DHCP, Exchange Online are preferable.

·        Experience on backup and restore tools.

·        Experience on Client connectivity (wired, wireless, VPN etc.) and Anti-virus programs

·        Mobile devices (iOS, Android) settings and configurations experience.

·        Good troubleshooting capabilities and solid problem-solving skills with proactive approach.

·        Knowledge on fundamentals of Information Security concept.

·        Knowledge on fundamentals of ITSM processes.

·        Good command of English both written and spoken.

·        Ability to communicate technical information, both verbal and written, to a wide range of end-users.

·        Military service should be completed for male candidates.


JOB DESCRIPTION

·        Providing high quality IT support to the clients for 1st level and 2nd level when required.

·        Follow up on outstanding requests and ensure timely resolution.

·        Manage and monitor internal assets to ensure accurate inventory records.

·        Install, configure, test, maintain, monitor and troubleshoot PCs, laptops and peripherals such as mouse, keyboard, monitor, printer, projector etc.

·        Support end-users’ hardware and software in order to deliver required service levels.

·        Perform hands-on fixes at the desktop level, including installing, upgrading software & hardware, configuring systems and applications

·        Proceeding, checking and reporting daily backups.

·        Practice asset management for IT hardware, software and equipment

·        Provide remote support for end users when local support is not feasible

 

We are looking for a IT Specialist to be employed in our head quarter, Istanbul Airport.

Preferred Candidate

3 - 9 years of experience
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate)
Completed, Exempt
English(Reading : Good, Writing : Good, Speaking : Good)

Bilgi Teknolojileri / IT Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Bilgi Teknolojileri / IT Uzmanı Bilgi Teknolojileri / IT Uzmanı Maaşları Bilgi Teknolojileri / IT Uzmanı Nasıl Olunur? Bilgi Teknolojileri / IT Uzmanı Nedir? Bilgi Teknolojileri / IT Uzmanı İş İlanları
Hakkımızda

1975 yılında Mehmet Üstünkaya ve Önder Bilginer tarafından kurulduk. 1984 yılından bu yana gümrüksüz satış mağazaları işletiyoruz ve gücümüzü kalite p

Şirket Sayfasına Git
Şirketin Aydınlatma Metni

UNİFREE DUTY FREE İŞLETMECİLİĞİ A.Ş.Şirketiniz ile yürüttüğüm/yürüteceğim Şirketiniz işe alım öncesi

Detaylı Bilgi
Yan Haklar

Özel Sağlık Sigortası, Servis, Yemekhane.

Bilgi Teknolojileri / IT Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Bilgi Teknolojileri / IT Uzmanı Bilgi Teknolojileri / IT Uzmanı Maaşları Bilgi Teknolojileri / IT Uzmanı Nasıl Olunur? Bilgi Teknolojileri / IT Uzmanı Nedir? Bilgi Teknolojileri / IT Uzmanı İş İlanları