Sales & Account Manager

Smartoffice

We are looking for an energetic, ambitious, and high-performing Sales & Account Manager to meet new business onboarding, sales and revenue growth objectives. In this role, you will be responsible for developing and managing relationships with our clients, as well as generating new business opportunities.

Responsibilities:

• Developing and executing strategic plan to achieve and maximise sales targets and expand our customer base, as well as maintaining strong, long-lasting customer relationships with clients

• Developing a sustainable business pipeline, supporting commercial objectives and including the identification of opportunities to qualify and close.

• Visiting curent and potential clients for understanding their demands and requirements clearly

• Matching client’s needs and demands with the current or potantial projects of the company and providing the most suitable offers to the potential and current clients

• Tracking and controlling all stages from the proposal to the signing of the contract

• Obtaining quotes for custom modifications and projects, sharing them with the client, and following up and coordinating the project based on approval

• Ensuring collaboration with all stakeholder to provide the best solutions to the client

• Ensuring that the client's onboarding processes are carried out flawlessly and the client has a unique customer experience throughout the service period

• Communicating and coordinating with the client during contract renewal periods

• Building strong relations with clients to enable open communication

Qualifications:

• Bachelor's degree in business administration, supply chain management, or a related field

• 8+ years of experience in managing accounts in service industry

• 3 years of supervisory/management experience

• Excellent command of written and spoken English

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Being a good negotiator while considering both customer’s and company’s benefits

• Ability to work independently and as part of a team

• Ability to prioritize projects in a fast-paced and deadline-oriented environment

• Proven customer experience and relationship management skills

• Strong business and financial acumen

• Strong in MS Office applications (Word, excel, ppt) and reporting tools