Account Executive

SmartMessage

We are looking for Account Executives who will participate in our operational processes before and after sales by taking part in our sales team.

•  If you are looking for a career in the technology sector
•  If you say I learn fast, I will apply fast
• If you do not avoid taking responsibility and action
• If you are solution oriented and practical
• If you have high communication skills, positive approach, energetic and dynamic
• If you are a full team member

Would you like to join our growing family? We expect you to contact us to meet you!

Job Description:

•          Inform customers about the SmartMessage product scope and functions and to increase the use of the products.
•          Managing the SmartMessage Marketing Platform start-up operation for new customers: such as account opening and activation, creating records in CRM and accounting platforms.
•          Following contractual processes with customers and GSM operators.
•          Follow up billing processes.
•          Preparing reports for customers and internal use.
•          Answering customers' instant questions about their account / product usage.
•          Provide customer satisfaction by full support in operational matters throughout the customer journey.

Qualifications:

•          Preferably to graduate from the MIS, Technical, Statistics, Marketing and Communication departments of the universities.
•          Minimum of 2 years of Customer Management experience.
•          Experienced in the IT Sector, Digital Marketing Agency or Mobile Marketing Agency for a minimum of 3 years.
•          Knowledge of general marketing and sales
•          Good command of English.
•          Knowledge of MS Office programs