Hostess

Rixos Tersane İstanbul

HOSTESS

An exceptional opportunity presents itself for Hostess to be part of flagship Rixos Tersane İstanbul. It is a newly constructed hotel that will be representative of refine hospitality. Rixos Tersane İstanbul will present 432 bedrooms.

You will be part of a strong pre-opening Food & Beverage team who will be showcasing the property.

Responsibilities:

• To provide a warm and friendly welcome to all guests.
• To answer telephone calls and handle enquiry’s.
• To take table reservations and effectively control the flow of the guests in the restaurant ensuring maximum turnover.
• To lead guests to the table and seat them only if the table is fully set-up.
• To assist in the operation during busy periods.
• To have a thorough understanding and knowledge of all food and beverage items in the menu.
• To ensure that the reception desk and surrounding area is kept clean and organized at all times.
• To handle guest complaints, requests and inquires on food, beverage and service.
• To establish a rapport with guests maintaining good customer relationships.
• To maintain and update the restaurant guest history file.

Qualifications:

• University degree in a related discipline preferred
• Excellent communication and organization skills
• Strong interpersonal and problem solving abilities
• Excellent reading, writing and oral proficiency in English Language.
• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Guest Oriented
• Drive for Results