Operasyon Sorumlusu

Ratemarkt

At Ratemarkt we are looking for Operation Executive candidates to join our growing business based in Antalya/Turkey.

Responsibilities:

• Managing hotel reservations through our B2B system
• Liaising with travel agents and suppliers/hotels through emails and phone calls
• Respond to urgent matters reported by travel agents and suppliers
• Clearing emails from clients and suppliers on a daily basis
• Resolve reservation issues timely and effectively to ensure losses are kept to the minimum
• Attend to post travel issues and ensure it’s solved within the timeline given
• Other administrative and operational duties assigned by superior 

• Experience in an online travel business
• Meticulous and detailed oriented
• Good communication skills
• Fluency in English – verbal & written
• Knowledge of office programs (Outlook, Word, Excel)
• Willing to work on weekends/public holidays and even on shift