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Real Estate and Facility Services Mea Head

NOVARTİS SAĞLIK GIDA VE TARIM ÜRÜNL. SAN. VE TİC. A.Ş.

İstanbul(Asya)(Beykoz)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Years of Experience

More than 10 years of experience

Department

Administrative / Clerical

Administrative / Clerica...

Application Count

203 application

Job Type

Full-Time

Years of Experience

More than 10 years of experience

Application Count

203 application

Department

Administrative / Clerical

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QUALIFICATIONS AND JOB DESCRIPTION

Job Purpose: 

As the REFS representative at the cluster/country level, acts As the touchpoint for customers cross-site and within the cluster/country and across all REFS domains, to gather and maintain a deep understanding of cluster/country business needs and challenging these needs to shape cluster/country level customer requirements ensuring all service activities deliver greatest value and quality

Job Description:

Establishes a regular operating rhythm and meeting structure with Country/Site REFS Heads to obtain an understanding of country/site-level, identify patterns and dependencies across countries/site, and provide leadership to Country/Site REFS Heads on the implementation of cluster/country account strategy 

Anticipates cluster/country customer needs and/or implications arising from business change taking place at the global or regional level and takes a strategic view when discussing potential solutions with the customer ensuring close collaboration with regions 

Translates the regional/divisional strategy into a cluster/country level strategic account plans 

Acts as an escalation point for country management service delivery issues, and assists through coordination of the implementation of solutions and the resolution of country issues. 

Drives customer satisfaction within the cluster/country; owns and manages the measurement of customer satisfaction within the cluster/country and identifies and relays potential corrective initiatives 

Provide leadership to sites within the cluster/country and sets clear objectives for the country/cluster in line with regional objectives 

Builds and develops talent within the cluster/country by creating succession plans for the key positions, driving a continuous improvement mindset in the organization and developing and executing training in the various areas of process excellence 

End to end responsibility for REFS scope of services for the country Co-creates REFS strategy for the country with internal and external business partners 

As this position requires to build stakeholder relationships and is also a leadership position, it will require a significant portion of the working week to be visible on the sites within the portfolio

Qualifications:

Strategy Development 

People Leadership P&L or Unit Accountability 

Collaborating across boundaries 

Leading large and/or diverse multi-functional teams 

Cross Cultural Experience Major Change 

English Facility Management 

Real Estate Management 

Design and Construction Management 

Knowledge of business models Knowledge of creating strategic partnerships Influencing and persuading 

Finance Management

Preferred Candidate

Bachelor’s(Graduate), Master’s(Graduate), Doctorate(Graduate)
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

İdari İşler Koordinatörü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

İdari İşler Koordinatörü İdari İşler Koordinatörü Maaşları İdari İşler Koordinatörü Nasıl Olunur? İdari İşler Koordinatörü Nedir? İdari İşler Koordinatörü İş İlanları

İdari İşler Koordinatörü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

İdari İşler Koordinatörü İdari İşler Koordinatörü Maaşları İdari İşler Koordinatörü Nasıl Olunur? İdari İşler Koordinatörü Nedir? İdari İşler Koordinatörü İş İlanları