Information Technology Supervisor

Mandarin Oriental Bosphorus İstanbul

·      Provides Hotel Guests and Colleagues technical IT and A/V support.

·      Installs and tests necessary hardware and software.?

·      Establishes network users, user environments, directories, and security for networks being installed.?

·      Installs, upgrades and configures network printing, directory structures, rights, and files services.

·      Works with IT Manager to perform network troubleshooting to diagnose common network problems.?

·      Install, configure and maintain computer hardware and software

·      Documenting, archiving all correspondence and trouble shooting, follow up suppliers’ visits and maintenance.

·      Ensures technology assets are secured.

·      Installs, monitors, and maintains telecommunications equipment including cabling and providing technical guidance as needed.

·      Performs adds/moves/changes/deletions.

·      Supports Telephony Infrastructure IP PBX, IP-DECT , Company Mobile phones.

·      Troubleshoots high-speed Internet access problems

·      Maintain asset register for all IT assets

·      Must be able to operate independently.

·      Provide meeting room technology A/V services to the clients.

·      Maintains background music systems,

·      Ensure ALL guest bedrooms have  working HSIA and IRES  Systems

·      Assisting employees with hotel technology environment and related issues

·      Proactively prevent issues before they occur (Put procedures in place)

·      As and when required, take support calls out of hours

Systems Knowledge 

*                    PMS Systems

*                    POS Systems

*                    Spa Systems

*                    Sun Systems

*                    Cloud Technologies

*                    Microsoft Networks

*                    Cisco Networks

*                    Windows Technologies

*                    Network Printing

*                    Active Directory

*                    MS Office programs

*                    IP Telephony,

*                    IPTV

*                    CCTV

*                    Music Systems, (speakers, microphones, mixer, background music Systems)