Customer Service Representative

INO ULUSLARARASI NAKLIYE ORGANIZASYON LTD. STI.

INO Networks Group is a premium global agent network organisation for professional freight forwarders and logistics companies. We provide a logistics partnering opportunity to freight forwarders, globally, with reputable agents that will increase shipment volume, productivity, sales and marketing activities. INO Networks Group filters freight forwarders and logistics companies, selects the best possible agents and gathers them under strategy-focused groups.

We are looking for Customer Service Representative who are willing to pursue a career in an international company to be employed in Çanakkale.
 
All applications must be completed online on kariyer.net. We thank all who apply, however, only those selected for an interview will be contacted.

Responsibilities

• Handling the heavy e-mail traffic with the customers that are independent freight forwarding and logistics companies,
  
  
• Identification and acquisition of new potential customers,
  
  
• Accomplishing marketing and sales objectives of the company by following the planned actions,
  
  
• Assisting in organizing multinational company annual meetings by taking registrations, keeping records and finding new delegates,
  
  
• Preparation of written and visual documents of the annual meetings with the relative departments and follow-up of promotional materials with suppliers,
  
  
• Representing the company in multinational company annual meetings, exhibitions and fairs,
  
  
• Making news about the customers and to prepare e-newsletters,
  
  
• Preparing membership certificates,

Qualifications

• Bachelors degree or equivalent,
• Have a minimum of 2 years of working experience,
  preferably in Logistics, Exhibition and Congress Services or Tourism and Hospitality,
• Fluent in English and Turkish - written and spoken,
• Excellent knowledge of MS Office applications,
• Experience with reporting requirements,
• Excellent corporate and interpersonal communication skills (both written and verbal),
• High energy, detail focused, action-oriented, honest and reliable,
• Be competent in solution focused, planned, teamworking and time management issues,
• Able to travel locally and internationally,
• Living in Çanakkale or ready to live in Çanakkale.

Working Hours:
09:00-13:00 / 14:00-18:00 (Monday-Friday)
09:00-13:00 (Saturday-Periodical)