Bilgi Teknolojileri Danışmanı/Kıdemli Danışmanı

INNOVA

Job Description

Responsible for Packet core Platform operation and maintenance.

Perform Daily preventive controls and monitoring of the systems.

Detect and resolve problems within committed SLA frames

To identify and resolve the root causes of any significant incidents

Communicate with vendors for problem management activities.

Assure deployment of new PS Core platforms or SW update/upgrades with high quality standards

Perform operational acceptance and integration of new platforms in related projects.

Manage the customer complaints as 2nd Level Support and assure customer satisfaction with the quality of service.

Desired Skills & Experience

-Very good knowledge of EPC & PCC Architectures

-Very good knowledge of GPRS & LTE & Diameter signalling concepts.

-Very good knowledge of TCP/IP and routing concepts.

-Experience in root cause analyses such as tcp dump, wireshark, protocol anaylsis tools.

-Completed military service (for male candidates),

-Strong oral and written communication skills in English.