Business Operation Manager(Huawei Mobile Services)

Huawei Telekomünikasyon Dış Ticaret Ltd. Şti.

JOB DESCRIPTION: Business Operation Manager-HMS

Responsibility:

This role is responsible for theoperation of Huawei Mobile Services in a country, with a clear focus on Content Operation, Activity Operation, Business Operation to increase user and revenue growth. The services include Cloud Storage, Theme, Huawei Pay, Huawei Point, Smart Assistant, Search and etc.

-          Manage the services performances and achieve the business target via implementing the local operation actions via cooperating with regional/HQ operation team and Huawei Terminal team.

-          Love digital life, favorite of local mobile digital marketing:

o   Games/applications, Communication, Social, Cloud, Drive, Entertainment , Travel, Shopping Productive, Theme, Picture

o   Digital content community

-          Activity Operation:

o   organize the local campaigns and the festival events (online/offline ) to promote the services

o   Maintain the social channels, marketing channels and the media channels to promote the services in local language and English, like facebook/twitter/Instagram/Youtube etc

-          User Operation

o   Monitor the performance of user acquisition, activation, retention and payment

o   Design the solution and improve the performance of user operation

-          User Community Operation:

o   Maintain the social channels, marketing channels and the media channels to promote the services in local language and English, like Instagram/facebook/twitter/Youtube etc

o   Voice of Customer Management: monitor and collect customer comment/voice, analyze what is the issue, user paint, customer requirement, contact customer to survey and handle the issue and report to upper manager

-          Business Operation:

o   Monitor the user, service and revenue performance, to analyze how to acquire more users and has long retention, how to use more services and how to increase the revenue

-          Proactively suggestions to optimize the product

-          Cooperate with around depts to get the supporting to achieve business KPI

-          Proactively suggest improvements to Content/Applications, Marketing/influencers, User Operations and Product to optimize the performance of such services.

Background, previous experience and Abilities Requested

·       3+ years’ experience in the Digital Content industry, either in AppStore,Google Play, Application, Game, Social, Cloud, Drive, Entertainment, Travel, Productive, Theme and etc

·       Understanding of the local country market for Digital Services

·       Experience with Data Analytics: able to define KPIs. Data-driven Analysis and decision making.

·       Good at SEO/SMM/google Analytic/

·       Rich Marketing experience insocial channels (facebook/twitter/instagram)

·       Excellent interpersonal skills and the ability to interact with all levels of management and co - workers.

·       Ability to handle multiple tasks concurrently, prioritizing and accurately completing them in a potentially stressful environment

·       Fluent in English and native local language. Chinese language would be a plus.

·       Bachelor degree or above

Conditions:

• Working time: 5/2 since 8:00 a.m. to 17.00 p.m
• Opportunity for professional growth and career development
• Competitive salary

Working location: Istanbul

Notice: Applicants must be eligible to work in Turkey, Huawei cannot currently sponsor any work permit applications.