Convention Services Manager

Güzel Oteller Turizm İnşaat San. Ve Tic. A.Ş Swissotel Büyük Efes İzmir

Convention Services Manager

 
Summary of Responsibilities :

The Convention Services Manager is responsible for the coordination and servicing of groups booked by the Sales Team. The Convention Service Manager acts as the liaison between the group contacts or meeting planners and the hotel team. Prepares and distributes the information needed to all departments, is responsible for the smooth execution of hotel events and act as the on-site contact.

• Handles all details concerning catering, room sets, audio visual needs, billing instructions
• Communicate with concerning departments as in order to coordinate and monitor guest needs
• Documents and organizes detailed requirements of each function along with documentation tracking of group activity. Access and input data into a computer system to generate account history reports
• Ensures well organized cooperation with coordinate activities of various departments to service accounts.
• Assigns banquet/meeting rooms set up based on needs of clients, e.g., classroom, rounds. Review banquet associates’ work to ensure accuracy. Monitor in house group activity providing assistance as needed such as organizing exhibit set up.
• Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines. 

İŞ TANIMI

Qualifications:
 
We are looking for a well-organized and creative candidate with excellent communication, interpersonal skills and work in a dynamic environment. In addition, the candidate should possess:

• Must have a genuine desire to satisfy the needs of hotel guests and meeting attendees while performing in a fast paced environment
• Must be extremely detail oriented, organized and able to multi-task
• Requires excellent verbal and written communication skills
• Very good English Language knowledge (both written and verbal)
• Good general computer skills
• 2 – 5 years CSM experience in similar sized property/environment is preferred