Jr/Sr Solution Support/Operation Specialist

Firma Bilgisi Gizli

One of the leading software company operates in especially Energy, Telco sector,established in 2003,  provides engineering and consultancy services for IT and Energy.

We are focused on software development in the areas of  digitalization products and solutions.

One of our customer which is  leading software company based on Turkey seeking for operation support specialist

QUALIFICATIONS

Education:

• BS or MS in Computer Engineering, Management Engineering, Industrial Engineering, Mathematics Engineering or related fields

 

Experience / Technical Knowledge:

• Minimum 1-3 or  4+ years of experience in operation Level1 or Level2, IT or solution support preferably in telco industry 

• Experience in a 24x7 support environment 

• Strong knowledge of CRM services 

• Strong knowledge of SQL, PL/SQL, POSTgreSql 

• Basic knowledge of Oracle database administration 

• Basic understanding of telecommunications principals 

• Knowledge of ITIL 

• Knowledge of UNIX and shell scripting • Knowledge of Order Management 

• Understanding of delivery management processes  

Language:

• Good command of written and spoken English; since will be worked in an international project