Technical Writer

Fineksus Bilişim Çözümleri Ticaret A.Ş.

We need a focused, organised and detail focused individual to turn our detailed, and occasionally complex , process designs into readable, accessible, intuitive operating instructions.

• You will determine the needs of end users of technical documentation also study product samples and talk with product designers and developers to make products easier to use and thus need fewer instructions
• You are adept at understanding how to turn conversations and concepts into easy to understand instructions for all
• You will be adept at understanding business speak and business workflows and converting them into reference guides of intuitive simplicity
• And you will be experienced at creating easy to navigate documentation that works equally well on paper as digitally – an accurate reflection of our ways of working designed for every eventuality.
• So also we will expect a confidence in training delivery and a passion for information sharing. Producing and delivering training tutorials – classroom, e-learning and documentation

What you bring to us;

• University degree in Computer Science, Industry or equivalent preferred
• Proven working experience in technical writing of software documentation
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent written skills in English
• Strong working knowledge of Microsoft Office
• Basic familiarity with the SDLC and software development
• Systems familiarity to know where to look for those perfect screen grabs
• Creating content for telephone and remote support
• Setting up and running test cycles to ensure your outputs are the best they can be – and ambiguity free
• Receiving and implementing feedback on your work (without getting defensive)
• A knack for turning ambiguity into clarity
• A personality who always reads the technical manuals and never sets off without a definite plan