Tos Analyst

DP WORLD YARIMCA LİMAN İŞLETMELERİ A.Ş

·         Bachelor’s Degree in Mathematics, Statistics, Industrial Engineer, Computer Science or equivalent,

·         Possession of IT related, Project and/or Process Management certificate is preferable,

·         Good knowledge in SQL, BI and computer literacy,

·         BPMN knowledge is preferable,

·         Good knowledge of container terminal operational processes and logistic,

·         Willing to become an expert in terminal operating system,

·         Fluent English verbal and written communication skills is a must,

·         Ability to apply analytical thinking and creative problem solving to daily tasks,

·         Demonstrable ability to pick up new ideas and technologies and implement them,

·         Must be well-organized, timely and persistent,

·         Well-motivated, energetic, dynamic, responsible, proactive and confident,

·         Excellent communication skills,

·         Excellent organizational skills.

JOB DESCRIPTION

·         Perform standard TOS administration duties including reference data maintenance, patch testing and install, log file maintenance, vessel and yard file maintenance, vessel schedules, configurations and settings, etc.,

·         Periodically assist in Terminal Operation System (TOS) maintenance and ensures minimum systems downtime,

·         Identifies and solves problems arising during the operational process and informs in real time with the direct manager,

·         To ensure timely support and issue resolution provide level 2 live support and 24/7/365 on-call support to TOS end users and 3rd party systems,

·         Document root causes of outages and issues and plans for permanent changes to eliminate or reduce on-going issues,

·         Communicate TOS limitations and functionality to non-technical users,

·         Work closely with the IT manager and integrator to manage TOS vendor,

·         Work closely with the business users to design new solutions,

·         Working closely with software vendors and managing the analysis and integration of the TOS solutions,

·         Assist in the creation of system design and technical specifications for software,

·         Assist vendors and customers with the choice of underlying software Database, EDI, etc.,

·         Manage, design and document TOS and integrations,

·         Documenting the implementation & deployment plan for software,

·         Document system and data flow diagrams to support the design of software,

·         Prepares reports and statistics required by the direct manager,

·         Comply with Fatal Risk Standards, Health & Safety Policy and safe working practices, ensure responsibility for safety and discipline in work area and report accidents and ‘near misses’ in accordance with defined safety procedures.