Telephone Operator

BiBLOS YATIRIM HOLDİNG AŞ

A unique candidate to be the most preferred resort in the Aegean for all seasons…

BIBLOS Beach Resort in Alacati, Izmir, on the Aegean Coast, with a perfect vista… an exemplary architecture where luxury and nature are blended harmoniously for true relaxation… suites designed with impeccably refined taste… a beach with white sand that soothes your skin… coconut and olive trees casting delicate shadows on fresh water and sea water pools… a cuisine for the most discerning palate… and a well-versed staff to serve you in the best possible way… in short; treating our guests like we’d like to be treated… this is our guiding principle at BIBLOS Beach Resort…

We are looking for a Telephone Operator who is responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and internal communications.

Qualifications

• Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
  
• Provide information and demonstrate knowledge of all hotel facilities and services
  
• Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations
  
• Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
  
• Operate office equipment including, but not limited to, computers, PBX system, OPEX system,e-mail, etc.
  

Requirements

• Familiarity with hospitality industry standards
  
• Proficiency in English; knowledge of Russian is a plus
  
• Computer literacy
  
• A guest-oriented and professional attitude
  
• An outgoing personality
  
• Excellent organizational and time-management skills,
  

Biblos provides Staff Accomodation benefits for the employee from other cities.