Product Management Department Assistant

Vaillant Group Türkiye

• Educated to vocational high school level
• Effective office and administrative
• Attention to detail
• Excellent written and conversational skills in English
• German or French languages are useful
• Excellent computer literacy skills    
• Positive ‘can do’ attitude      
•  Highly motivated self starter who is able to meet deadlines and work under pressure  

İŞ TANIMI

• Organise departmental and inter departmental meetings including organisation of necessary catering requirements
• Manage department telephone traffic
• Organise travel arrangements for team members
• Administer customer complaints promptly and effectively to ensure they are handled by a suitable technical colleague 
• Follow up customer complaint process to ensure resolution in a timely manner
• Support the Technical and Training Managers to make annual training plans and communicate results to other relevant colleagues
• Working with the Technical & Training Manager and Technical Documentation Chief, support the translation, preparation and production of necessary technical and training documentation and materials  
• Prepare and distribute internal and external technical announcements
• Use SAP system to initiate Purchase Orders for departmental purchases
• Undertake ad hoc projects as required by line management